Test Plumbing Co GetHeardOf Podcast
25 September 2026

Host: Good morning and welcome back to GetHeardOf! Today we're chatting with the team behind Test Plumbing Co, also known locally as Kelly's Plumbing. Thanks so much for joining us.

Test Plumbing Co: Morning! Thanks for having me, it's lovely to be here talking about something I'm properly passionate about, believe it or not, even after all these years in the trade.

Host: So let's start with the basics, what does Kelly's Plumbing actually do day to day?

Test Plumbing Co: We cover the full range really, from urgent leak repairs and unblocking stubborn drains, right through to full bathroom installs and routine pipe maintenance. So whether someone's woken up at three in the morning with a burst pipe, or they're just wanting their system checked over before winter, we're the people they call.

Host: That's a real mix. What would you say sets you apart from other plumbers people might find in the area?

Test Plumbing Co: A few things, honestly. Our pricing is upfront and flat-rate, so there's no hidden fees or that dread of watching an hourly rate creep up. We're also available 24/7 with a fast response for emergencies, and every job comes with our clean-site guarantee, drop cloths down, shoe covers on, and we leave the place cleaner than we found it.

Host: I love that clean-site guarantee, it's such a small thing but it makes a huge difference to how a job feels in someone's home.

Test Plumbing Co: It really does. People remember the mess more than they remember the fix sometimes, so we make a point of treating every house like it's our own, and every technician we send out is fully licensed, insured, and vetted so there's real peace of mind there too.

Host: Who would you say is the ideal customer for Kelly's Plumbing?

Test Plumbing Co: Honestly, anyone facing an emergency, that's the obvious one, a burst pipe or a nasty backed-up drain needs someone fast and reliable. But we're also brilliant for budget-conscious homeowners and tenants who just want an honest quote upfront, and for busy professionals who appreciate punctual, tidy work. We also do a lot with local landlords and property managers who want one dependable plumber for routine checks and quick tenant turnarounds.

Host: Can you share a specific example or story that really captures what you do?

Test Plumbing Co: Sure, we get a lot of those middle-of-the-night calls, someone's pipe has burst and water's everywhere, pure panic on the phone. What we always aim to give them is that quick dispatch and a calm, clear price before anyone even picks up a spanner, so on top of the stress of the leak itself, they're not also worrying about what the bill's going to look like.

Host: That reassurance must count for a lot in a stressful moment like that.

Test Plumbing Co: It really does, and that satisfaction guarantee on parts and labour means people know we stand behind the work long after we've packed up and gone.

Host: Well, this has been brilliant, thank you so much for coming in and telling us all about it. If listeners want to find out more, you can find Kelly's Plumbing, that's Test Plumbing Co, at example.com. Thanks again for joining us today!

Test Plumbing Co: Thank you for having me, it's been a pleasure chatting.